About
A UK collection, carefully kept.
Lush Homes is a small, UK-based collection of design-led serviced apartments. London is where we started. Today we host partner properties across the UK, and we're quietly building an international network. We look after travellers who want the comfort of a private home and the reliability of a good hotel, without the lobby, the blandness, or the lottery of an anonymous short-let.
Why we host the way we do.
Too many short-term stays are a gamble. The photos look one way, the apartment looks another. The host goes quiet when something breaks. Keys in a pot plant. A kettle that limescales the tea.
Lush Homes was built to do the opposite. Homes that are properly looked after. Arrivals that feel effortless. A team that picks up when it matters.
We started in London and most of our homes are still there. We now work with partner owners across the UK, and we're actively building a small international network for 2028 onwards. Every home is hand-picked. Small by design. Quality over quantity.
Our purpose
Reliable, beautifully curated stays. Every time.
We deliver reliable, beautifully curated short-term stays. Our guests get peace, comfort, and a seamless travel experience, every time. That's the promise. Everything else we do is there to back it up.
What we stand for
Three values. In order.
These decide how we behave when things are easy, and how we behave when they aren't. In order, because when two of them clash, we know which one wins.
01 · Convenience
We remove friction. Clear instructions. Simple check-in. Fast replies. Your time matters more than our workflow.
02 · Security
Safe, well-maintained homes. Verified entry. Clean handovers. Your belongings, your data, and your stay are all looked after.
03 · Positive customer experience
We aim higher than 'fine.' A stay that feels good to arrive at, good to be in, and good to leave. Consistently.
Our standard
What 'properly looked after' actually means.
Professionally cleaned between every stay
Fresh linens. Sanitised surfaces. A full reset. Not a tidy. A proper turnover, checked against our standard.
Inspected, stocked, and ready
Lights, locks, Wi-Fi, kettle, boiler. We check what matters before you arrive. Thoughtful extras too, so you don't land at 11pm without toothpaste.
Human messaging, fast
A real person, typically within 3 hours. If something isn't right, we want to know quickly, and we want to fix it.
Clear check-in, clear check-out
Instructions in writing, sent the night before you arrive. No scavenger hunts. No confusion. No 'phone the host on the day.'
Who we host
Who Lush Homes is for.
Comfortable, well-located serviced apartments in high-demand urban areas. We curate for a few very specific people:
- Leisure travellers who'd rather have a whole home than a hotel corridor.
- Event travellers coming in for a concert, a conference, a sporting fixture, or a festival.
- Professionals on temporary assignments, relocations, training courses, or corporate projects.
- Mid-term guests, staying three nights, three weeks, or three months, who want somewhere to actually settle.
Track record
Quiet numbers we're proud of.
Come and stay.
See our current home and what's coming to the collection next.